The product price corresponds to the "item itself" plus "basic logistics delivery."
All Items sold on this website are Free Shipping to United States.
Shipping Method
Standard shipping method is door to door by sea. If you want to change sea shipping to air shipping, additional freight cost may be charged.
Basic Delivery Model
The carrier is responsible for delivering the crate to the front driveway of the property (or wherever the truck can park). If the item’s dimensions are 84 inches or less, unloading is included. If the item you ordered exceeds 84 inches, unloading is not included.
The "White Glove" service
which includes professional unpacking, assembly, placement, and removal of packaging materials—is a separate, optional value-added service.
Order Processing Time
Orders submitted through our website are typically processed within 7–12 business days. Once your order is ready for shipment, you will receive an email confirmation with your tracking number and carrier information.
Note: Made-to-order or customized lighting fixtures may require additional production time. We will contact you with an updated timeline if applicable.
Shipping Timeframes
The total delivery time is a combination of processing and shipping time. Estimated delivery times by shipping method are:
Shipping Method Estimated Transit Time
Express Shipping (DHL / UPS / FedEx) 7–10 business days
Air Freight (FedEx / UPS Final Mile) 7–15 business days
Ocean Freight + Final Mile Trucking 4–5 weeks
Total Delivery Time = Processing Time + Shipping Time
Order Cancellation
Read our Shipping & Delivery details here.